Am I eligible for a free accident replacement car?

Yes. If you were not at fault in an accident and have the other driver’s insurance details, you are eligible for a free accident replacement car through National Claims Commission.

How long can I keep the replacement vehicle?

You can keep the replacement car for the entire duration your vehicle is being repaired or until your claim is settled, whichever comes first.

Do I need to pay anything upfront?

No, there are no upfront costs. If you are not at fault, the cost of the replacement vehicle is recovered directly from the at-fault driver’s insurance company.

What documents do I need to get a replacement car?

You’ll need your driver’s licence, accident details, and the insurance information of the at-fault driver. Our team will handle the rest of the process for you.

Can I choose a luxury or similar vehicle?

Yes, we offer a range of vehicles, including luxury accident replacement cars in Melbourne, depending on your eligibility and vehicle type.

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